Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carrie Martin

Carrie Martin

November 5, 2025

5  out of  5
rating by Carrie Martin
"It's always a pleasure to work with Lisa's office, especially Sandy Green! She is always so pleasant and helpful through the process of adding or changing any coverage. 10/10!"
Profile photo of Caroline Curley

Caroline Curley

October 2, 2025

5  out of  5
rating by Caroline Curley
"Sandy was incredibly helpful and friendly when I needed to make changes to my insurance policies. I thought it might take a while, but she handled everything quickly and efficiently. Thank you!!"
We responded:
"I’m so happy to hear that and thank you so much for sharing the feedback! We are so grateful for your business and appreciate you trusting us with your insurance needs. "
Profile photo of Charlie

Charlie

September 17, 2025

5  out of  5
rating by Charlie
"Great I file my claims and getting done fast and helpful"
We responded:
"I'm glad we could help you get that done efficiently. Thanks for sharing, Charlie! "
Profile photo of Lynn Evans

Lynn Evans

September 16, 2025

5  out of  5
rating by Lynn Evans
"Love working with Sandy who is detailed, patient and always ready to help with the complexities of insurance. Trust her!"
We responded:
"I'm so glad you enjoy your interactions with Sandy, she's wonderful and always happy to help. Thanks Lynn, I know she really appreciates your trust, thank you!"
Profile photo of David Stinchcomb

David Stinchcomb

September 16, 2025

5  out of  5
rating by David Stinchcomb
"I’ve had a great experience with Lisa Trapp’s State Farm office for my auto, home, and life insurance. The team is always friendly, quick to respond, and thorough when I have questions or need to make changes. Sandy deserves a special mention, she’s consistently helpful and makes the whole process easy. Highly recommend this office for anyone looking for reliable, responsive insurance service."
We responded:
"Thanks for sharing your experiences. I'm so glad you trust us with your insurance needs and we are always happy to help. We appreciate your business. Thanks for being part of our agency. "
Profile photo of Julie H

Julie H

September 11, 2025

5  out of  5
rating by Julie H
"I've worked with both Sandy and Lisa on house insurance. Both are professional, efficient, helpful and easy to work with. I'm happy with their service! I talk more on the phone with Sandy, and she is very nice and friendly!"
We responded:
"Thanks Julie, we appreciate you so much! I appreciate you sharing your experience as well. Sandy's great, I'm lucky to have her, I'm glad you enjoy working with her as well."
Profile photo of Dana Tensen

Dana Tensen

September 9, 2025

5  out of  5
rating by Dana Tensen
"Sandy was a delight to work with. She was efficient, friendly and communicative. I’ve been a loyal customer for years!"
We responded:
"We are so grateful for your loyalty, thanks for sharing your experience! "
Profile photo of Lalo Sanchez

Lalo Sanchez

September 5, 2025

5  out of  5
rating by Lalo Sanchez
"I had a great experience with Sandy Green at State Farm- Encinitas, she was really friendly, polite and made the whole policy adjustment process smooth and fast, great customer service ! Thanks Sandy"
We responded:
"Thank YOU! We appreciate you and thanks so much for sharing your experience, I agree, Sandy is great! ;) "
Profile photo of Glenn Pierce

Glenn Pierce

September 3, 2025

5  out of  5
rating by Glenn Pierce
"Spoke several times with Sandy to sort out several insurance questions and issues. She was helpful and responsive, and got my situation resolved in short order. I really appreciated her willingness to help."
We responded:
"Thanks for sharing Glenn! I’m so happy to hear we were able to address your insurance questions. We are always happy to help and that’s why we are here! We appreciate you!"
Profile photo of Theresa Organ

Theresa Organ

August 25, 2025

5  out of  5
rating by Theresa Organ
"I was test driving a car the other day and Sandy took my call and answered my questions about what I do to insure a new car. She was very helpful and shared in my excitement. She didn't just do her job. She went above and beyond. I then purchased the car and called back to add it to my policy. I got Sandy on the phone again. She remembered me and again shared in my joy. She made it very easy. Thank you Sandy!!! What a thrill to work with a person who understands awesome customer service..."
We responded:
"Good lookin’ car!! Congrats and I’m thrilled to hear you and Sandy were able to work together to get it insured. We are so happy to have you as part of our agency family!"
Profile photo of J E Fisher

J E Fisher

August 22, 2025

5  out of  5
rating by J E Fisher
"Asher was very helpful and professional with his assistance today! Very good company to follow business with."
We responded:
"Thanks for sharing your experience. I’m glad Asher was able to give you a good experience. We appreciate you trusting us with your business. "
Profile photo of Mike Mcinnis

Mike Mcinnis

August 22, 2025

5  out of  5
rating by Mike Mcinnis
"Asher, Sandy and Lisa are the best!! I’ve been with State Farm since I was 16 years old This group is the best I’ve had with them!"
We responded:
"Thanks for sharing Mike! We always enjoy helping you with your insurance needs. We appreciate you! "
Profile photo of Carolyn Mullhofer

Carolyn Mullhofer

August 19, 2025

5  out of  5
rating by Carolyn Mullhofer
"This office has been amazing to work with. They are so professional and are very responsive to emails and phone calls. They really take the time to work with you to make sure you get the best policy for your situation. I have worked with Lisa and Sandy and cannot say enough good things about them."
We responded:
"Thanks Carolyn! We love working with you and we are so happy we can help with your insurance needs. "
Profile photo of Jim Hooker

Jim Hooker

August 19, 2025

5  out of  5
rating by Jim Hooker
"Great service & very efficient follow up."
We responded:
"Thanks Jim, please don’t ever hesitate to reach out if we can help!! "
Profile photo of Kevin Fink

Kevin Fink

August 15, 2025

5  out of  5
rating by Kevin Fink
"Lisa and her staff are fantastic. Prompt and great with handling all of our insurance needs."
We responded:
"We appreciate you, Kevin! Thanks for sharing the experience, you’re always a pleasure to work with! "
Profile photo of Andrew

Andrew

August 12, 2025

5  out of  5
rating by Andrew
"I want give a big shout out to Sandy for helping me adjust my premiums accordingly to fit our budgetary restraints. Thanks for taking the time to assist me with that endeavor. Much appreciated!"
We responded:
"I’m so glad you reached out and allowed us to help! It’s tough right now and if we can help keep you covered but work within the budget we are thrilled to do so! Don’t ever hesitate to reach out in the future. We appreciate you!"
Profile photo of Chuck Mayne

Chuck Mayne

August 9, 2025

5  out of  5
rating by Chuck Mayne
"Lisa and her team have given us great service and have responded to every issue or request without delay. Just yesterday Asher guided me through the best way to add a new car to our policies and saved me an unnecessary trip to their office."
We responded:
"I’m so glad we were able to help! While we always love to see smiling faces in person we are always here to help in whatever way is easiest for you! Thanks for sharing and please reach out if you need anything!"
Profile photo of Victoriya Kuzminska

Victoriya Kuzminska

August 9, 2025

5  out of  5
rating by Victoriya Kuzminska
"I have wonderful experience working with Lisa , Sandy and Bill! They are very helpful! Solve my problems and help me with all my issues! Great team!! Will recommend my friends to join this company!"
We responded:
"I’m glad we were able to help, Victoriya. We appreciate you!!"
Profile photo of Patty Bernal

Patty Bernal

August 8, 2025

5  out of  5
rating by Patty Bernal
"Great customer service"
We responded:
"Thanks Patty! We love having you as part of our agency family!"
Profile photo of Kara Castro

Kara Castro

August 8, 2025

5  out of  5
rating by Kara Castro
"Service with Lisa Trapp’s agency is incredible! We have had many interactions with Lisa and Sandy and every time they go above and beyond for us! I recommend them without hesitation!!!"
We responded:
"We love working with you, Kara! We appreciate you trusting us with your insurance needs. Thanks for sharing your experience! "
Profile photo of Leigh Eagleston

Leigh Eagleston

August 6, 2025

5  out of  5
rating by Leigh Eagleston
"Quick and painless. Asher was.super helpful. Happy customer here."
We responded:
"I’m so glad you enjoyed working with Asher! He’s such a pleasure, I’m glad that was your experience too!! Thanks for sharing, Leigh! We appreciate you! "
Profile photo of TeguRiN

TeguRiN

August 1, 2025

5  out of  5
rating by TeguRiN
"Attentive with good customer service"
We responded:
"Thanks for sharing that, that’s our goal. We appreciate you!"
Profile photo of kathleen moran

kathleen moran

July 31, 2025

5  out of  5
rating by kathleen moran
"I have worked mostly with Sandy and also Bill sometimes. They are both very pleasant, responsive and good about sending me reminders. Sandy was also extremely kind to me when she learned I had a tragic death in the family. I appreciate them both very much."
We responded:
"We hate when people experience loss and really feel for what you’re going through. I’m glad Sandy was able to express that to you. Thanks for trusting us, we are so grateful for you! "
Profile photo of ken

ken

July 24, 2025

5  out of  5
rating by ken
"Called To pay my bill wed July 23, the young lady that answered (sorry I forget her name) took care of everything with no problem, knew exactly what she was doing. Makes calling in very easy. That's why i gave her five stars. Ken"
We responded:
"Hi Ken, that was Sandy, and she’s great! I’m so glad you enjoyed your interaction. We appreciate you! "
Profile photo of Atieh Akbar

Atieh Akbar

July 10, 2025

5  out of  5
rating by Atieh Akbar
"I’ve had a fantastic experience working with Lisa at State Farm. She’s incredibly responsive, knowledgeable, and always goes the extra mile to make sure I understand my coverage options. Whether it’s answering questions or helping me navigate a policy change, Lisa is consistently professional, patient, and helpful. It’s clear she genuinely cares about her clients. I highly recommend her to anyone looking for a reliable and supportive insurance agent!"
We responded:
"Thanks, Atieh! I’m so glad you enjoy working with our office and we do care about our clients! We always want to make sure you understand your coverage above all else, that’s why we are here! Thank you for trusting us with your insurance. "